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About Business Class Podcast

This podcast shares research insights and experience based information from the host's career as entrepreneur and educator.

The Birth of Brilliant Ideas

People with great ideas fascinate me. I am talking of people like the Wright brothers who created the airplane, Ford who modernized car production, Jack Ma who brought China to the world with his web development business, and Wozniak who engineered the first Apple. I wonder how they are able to conjure such brilliant ideas.

The word idea comes from the Greek word “idein”, which signifies “to see” or “to perceive.” But it is not just simply seeing or perceiving but being able to understand something in the broader sense. The names I just mentioned exemplifies the meaning as they did not only perceive but was also able understand beyond the idea as a concept. They have moved the idea from thought, to creative mental process, and to its tangible form.

The value of the idea lies in its function or how it serves people. Great ideas are able to change a person’s behavior: a good product moves people from not buying to buying, a good app helps solve personal or work problems. It cannot be like Chindogu, or the Japanese art of useless and weird inventions. Social media, cellphones, book printing, wheel, spear, or knife are examples of great ideas that turned into a product and has provided value.

A strong idea serves as the bedrock for positive actions and remarkable outcomes. It is the catalyst that sets things in motion, rather than the reverse. Every tangible creation originates from the realm of imagination. Ideas are the wellsprings of purpose, motivation, and strategic planning. Furthermore, clear ideas facilitate effective communication, enabling us to share our thoughts, collaborate, refine, and orchestrate with others to transform ideas into reality.

Exceptional ideas are borne out of individuals immersing themselves in their surroundings and engaging with the world around them. For instance, Wozniak thrived within the realm of electronics, while Jack Ma, an English teacher, utilized his linguistic skills to bridge the gap between China and the Western world. “The really successful entrepreneurs we know are not unusually separate from others; on the contrary, they are especially well plugged into the culture. What gives them the ability to sense what their customers will want is not some kind of mysterious alertness that gets “switched on” but their capacity to read the conversations of mankind. They can pick up the sense of where their fellows in the culture stand, what values they adhere to, what purposes they pursue, what they consider beautiful, and what they deem profane.” Disclosing New Worlds.

The free market economy provides individuals with the opportunity to explore and engage with their world. It acts as a vibrant arena where people are at liberty to generate ideas, advocate for government policies, secure funding, confront and resolve challenges, and compete with others. This dynamic environment fosters a constant flow of activity within the economy. Moreover, active participation and interaction in this economy enhance the likelihood of generating exceptional ideas.

Great ideas are not conjured in the mind, but rather a result of the amalgamation of various sensory inputs derived from immersing oneself in the free world.

Value of Labor as Vocation

Today is labor day and it is a holiday, rest day for some, while for others, a time to voice out their concerns on the street. This shows us a clear difference: those who enjoy the fruits of someone else’s labor and those whose fruits are not enough. If this tells us anything, it is that labor is seen as working for wages. In this age of consumerism, labor is a commodity; men are simply numbers, and statistics. As society have put a high value on wealth and financial success, labor lost its essence as a vocation or calling.

In a society that puts price on everything, more and more people will be inclined to find the fastest and easiest way make money without hard work since for them labor is just a means to an end. This kind of thinking gave rise to best-selling books like Rich Dad Poor Dad, The 4-day Work Week, business models like multi-level marketing, and even gave rise to Prosperity gospel and manifest philosophy.

Before I move, I just want to make it clear the I am not against being rich or the rich. Not even against income made from investments, an example of making money work for you (a rich dad poor dad principle) because investments promote private property, a Catholic principle, and investments are also necessary since they safeguard human dignity. And in most cases, the money that has been invested was a result of labor.

One of my heroes in business is Konosuke Matsushita, Japanese industrialist and founder of Panasonic. In one of his essays, he warns us on the effects of earning easy money as it takes away the value of hard work. This is in line with “wealth without work” principle, which Gandhi thinks is a “deadly sin” as it affects the man, and the society he is in. What they are against is the idea that there is such a short cut to making money as a result of labor as commodity.

In this modern age of easy money, hacks and short cuts, one needs not lose sight of the value of labor as vocation or calling which is higher than simply making a living for leisure and personal gains.

Labor is an essential part of human life as it makes good use of one’s natural talents, and not a necessary evil. Through one’s talents, one makes a living that can contribute to the well-being of their family and improvement of communities.

One learns to be excellent in small things as he is engaged in skilled and meaningful work that requires knowledge, experience, and creativity. Work then becomes a source of pride as one seeks to perfect his craft, recognizing that the quality of his work is a reflection of his own character and values.

Labor provides a deep sense of purpose and meaning as one recognizes that his labor has a direct impact on the well-being of those around him, and takes this responsibility seriously. The purpose and meaning adds to his dignity regardless of status and prestige of his work.

Labor also provides a sense of humility as one sees that his labor is meant as a service to others as he puts others before himself. Labor seen from the perspective of service can become a source of fulfillment.

Labor as vocation sounds so pious that it seems no successful person sees labor that way. Not for Matsushita. In his book “Not for Bread Alone,” Matsushita wrote: “Work is not just a means of making a living. It is a means of finding fulfillment and of contributing to the welfare of society.” Matsushita is a participant in the philosophy that labor is a vocation. He made use of his natural talents in electronics by founding one of the largest companies in the world. He excelled in the little things when he made a small improvement in bike lights, when he created a bike lamp with batteries that lasted longer than others that created a big impact on bicycle riders’ safety. Imagine that this is the 1920’s, a time when most bike lights used gas lamps. He didn’t mind the status or prestige of his job when he put up a small shop to be able to provide for his wife, and continued to work until it became big. He saw labor as a service rather than try to make money quick.

Today, also happens to be the feast day of St. Joseph the worker and I cannot help but mention how Matsushita reflects the qualities of St. Joseph the worker, a carpenter, who recognized the value of labor regardless of status, the importance of skills and talent, the responsibility of being a provider and putting others first.

Work for the sake of work, work seen as a commodity, leads man to look for ways to make easy money. Easy money may bring you wealth but it certainly doesn’t provide you with the fulfillment one gets from the physical and mental exertion that creates products and services that is meaningful, and purposeful when one see the value of labor as vocation.

Passions and Actions

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I read this article from OpusDei.org about the morality of human actions and the content of which is something that was discussed previously in one of our circles. Allow me to share it and apply in the context of work.

I cannot help but notice that since the past decade, people value so much to the word authenticity. We can even hear the words of Pinoy Big Brother Housemates say, “nagpapakatotoo”. Thinking about it, I couldn’t help but cringe. It appears to me that what they are trying to say is this: I say what I feel or do as I feel even if it is hurtful because the most important is what I feel. This makes feelings, not objective truth, the most important thing in this world.

It is first important to differentiate passion from action. Passion is our feelings and actions is our voluntary act. Anger from a word we find offensive, happiness hearing of being awarded, or sadness of hearing a friend resigning are feelings, or according to the article, “psychic states which occur without our consent (to which we are, so to speak, passive subjects), are commonly called feelings or passions.” Voluntary acts on the other hand are how we respond to happiness, sadness or anger. Throwing a punch or keeping quiet when angry are voluntary acts, but one is directed towards good and the other, not.

In the world of work, uneducated feelings cannot rule our actions. And this is one of the foundations in building one’s professionalism and work integrity. If negative feelings rule our actions, we will be inconsistent in our productivity, teamwork relationship and come up with inconsistent quality of work.

Yes, you read that right, feelings can be directed and educated and it does not mean you lose your authenticity. When I say educating the feelings, I am referring to the process of becoming more aware of our emotions, understanding where they come from, and learning how to regulate and express them in a healthy way.

The article states the downside of not educating our feelings, “If the inner world of feelings is not guided and educated, it will be difficult to discern what is good, because the negative passions darken the mind, and one will often yield to them and do wrong, and the continual struggle may well lead to discouragement or exhaustion.” In other words uneducated feelings will be an obstacle to our work and life.

Contrary to what media is telling us to do, to be “authentic”, I suggest we go a different route, to educate the feelings. In Christian formation and life, it is crucial to educate oneself about the complex realm of emotions. This involves shaping and cultivating our feelings in a positive and Christian manner, so that our spontaneous emotions can aid us in discerning and performing good deeds quickly, accurately, and pleasantly. The way to regulate our passions is to develop good moral habits or virtues such as prudence, justice, fortitude, and temperance, which can alter the underlying inclinations that give rise to our emotions. When our feelings are ordered by virtue, we are naturally drawn towards doing what is good.

In the context of work, someone who is virtuous practices integrity. They are honest and shows more consistency in the output of their work. This leads people to trust them better. They also practice humility by understanding their limits, so they ask for feedback and are open to constructive criticisms. Since they know their limits, they also improve themselves. They also practice prudence so they are more careful with their decisions. They do their research or consult more people before arriving at a decision. Finally, they demonstrate courage. They are not just afraid to make decisions and be accountable for the results, they also speak up when there is something that is not aligned to their values.

Directing our feelings towards the good is essential to our personal life and professional life. Educated feelings lead to right actions in personal life and professionalism in work life, and this is done by cultivating virtues.

Good leaders smell like sheep

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I served in Sunday’s Good Shepherd mass, and for the priest’s (Fr. Reg Tiongson) homily, he shared the challenge Pope Francis gave when he met with some French priests: the Pope challenged them to be “shepherds who smell like sheep”. This means that they need to be with those in the peripheries of society, those who are alienated, the poor and the needy and those who lost faith. This is challenging because no one wants to smell like sheep!

The shepherd who smells like sheep is a powerful metaphor that can be applied in the context of the workplace, imagine being challenged to eat, to walk, to talk, and to spend time with the lowest ranking people in the office, more often than staying in meetings or in closed office doors. I wonder if you would be willing to take on the challenge to be a shepherd who smells like sheep.

So how can a leader be a shepherd who smells like sheep?

  1. Know the people you work with. Know them by their names. Know their stories, their family background or their hobbies. This can only happen if you spend time with them.
  2. Be approachable. Keep an open door policy, allow people to seek you and air their concerns, problems and hardships to you, but of course, set boundaries.
  3. Be willing to be out there. The Japanese has this principle called Genchi Gembutsu, which means “go and see for yourself”. In other words, know what is happening by being there. I will further push this and say go, see and make your hands dirty. As a leader be willing to do the hard tasks and this could mean working alongside your team.
  4. Bring them to the right way. It is not enough to be working alongside your colleagues. The leader must also be able to lead them to the right direction. This is not just fulfilling the company’s vision but also in terms of personal and spiritual development.
  5. Immerse in their lifestyle. This maybe pushing it a bit too much but it is not harmful to do. Eat with them, try out the products they consume, watch what they watch. These examples give you a clue on what it is like to be in their shoes.

Why would you even do something that you are not paid for? To pay attention to those in the lower rank is important because it means that the leader is connected to the lives and struggles of the people he serves. It leads to stronger relationships and effective teams for the company as well. Yes, it can be challenging to do this, specially in a work environment that only focuses on its financial goals and business objectives.

To be a shepherd who smells like sheep, you need to spend time, listen, act with integrity, immerse, and work alongside with them. By embodying this principle, you create effective teams and meaningful relationships.

Quiet quitting is not the answer

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For some reason, quiet quitting has been on my mind. No, I am not quiet quitting. I just remembered that when there is a new term like this, some people try to fit their situation into the idea. I suddenly saw an influx of social media posts saying they are quiet quitting.

Quiet quitting is the new term for employee disengagement, whereby employees become like zombies at work. They are present but their mind is away and the effort is non-existent. Quiet quitting isn’t a new employee behavior, though the term suddenly became a buzzword latter part of 2022.

There are several reasons why employees get disengaged from work, it could be they are demotivated, or disillusioned because of office politics, poor leadership, no sense of direction, expectation vs. reality, or bad office environment. One of the prevalent reasons is that employees feel they are not compensated justly or their extra mile is not rewarded by the company. Quiet quitting left unmanaged will have a long term effect on the culture of the company.

An article from Gallup suggests that managers need to be engaged and be able to have meaningful conversations with the employees, and “Managers need to create accountability for individual performance, team collaboration and customer value — and employees must see how their work contributes to the organization’s larger purpose.” Many companies have done these yet it seems to be not working as employees are still not pleased.

In a business environment where the objective is to make money, hit numbers, grow the company value, gain status and earn a living disguised as passion, it will truly be hard to reconcile the needs of both the company and their employees.

When only numbers, objectives and salary are what pushes us to work, when there is no meaning and purpose, we are tempted to disengage. If we stay and only do satisfactory work, we are being unfair to the company we serve and we do not maximize our full potential, which is a waste of talent. In cases like this, it is best to be reminded that we are Catholics and that we are called to respond differently: to be excellent (unless, we are abused or unjustly paid. Rather than quiet quitting, find another more fulfilling job), and mediocrity is never the answer.

As Catholics, work is something that “honors the Creator’s gifts and the talents received from him”…. And in hard work, or sacrifice, we are one with Christ: “in union with Jesus, the carpenter of Nazareth and the one crucified on Calvary, man collaborates in a certain fashion with the Son of God in his redemptive work. He shows himself to be a disciple of Christ by carrying the cross, daily, in the work he is called to accomplish. (Catechism of the Catholic Church 2427)” also, “in work, the person exercises and fulfills in part the potential inscribed in his nature.(CCC 2428)” As consequence of good work, “not only will you be supporting yourselves financially, but you will be contributing directly to the development of society. You will be relieving the burdens of others and supporting local and international welfare projects for less privileged individuals and countries. (St. Escriva)”

It is not all work. The CCC recognizes that rest from work is necessary for human welfare and considers it a human right, “human life has a rhythm of work and rest. The institution of the Lord’s Day helps everyone enjoy adequate rest and leisure to cultivate their familial, cultural, social, and religious lives.”

Prolonged quiet quitting or disengagement is never the answer, it is a waste of human talent. Next time you are tempted to disengage, the choice is either to rest or to be excellent in your current work or in another.